This Legal Center outlines the principal terms, notices, disclaimers, and content-governance rules governing the use of websites, mobile applications, directory platforms, AI-assisted discovery features, and other digital services operated by REDILA CORPORATION.
REDILA CORPORATION operates a network of digital platforms and directory services designed to connect users with businesses, services, organizations, information, and community resources across the Philippines. The REDILA CORPORATION Digital Ecosystem includes, but is not limited to, Philippines.tv, eKasal.com, Gobyerno.com, Eleksyon.com, and other related services that may be launched in the future.
This Legal Center should be read together with the REDILA CORPORATION Privacy Policy, Refund Policy, and any service-specific terms or notices displayed at the point of use or purchase. Where personal data is involved, the Privacy Policy provides the more detailed explanation of REDILA CORPORATION's data-processing practices.
1. Terms of Use
Users agree to use REDILA CORPORATION platforms only for lawful purposes and in accordance with applicable policies and law.
- Submit false, deceptive, fraudulent, defamatory, infringing, or materially misleading information.
- Impersonate a business, organization, public official, candidate, individual, or authorized representative.
- Upload or distribute harmful, unlawful, malicious, or unauthorized content.
- Attempt to disrupt, compromise, overload, probe, or access REDILA systems in an unauthorized manner.
- Circumvent security, authentication, rate limits, access controls, CAPTCHAs, or other technical safeguards.
- Use the platform for spam, fraud, malicious automation, unlawful surveillance, or other prohibited activity.
REDILA CORPORATION may moderate, restrict, suspend, correct, retire, or remove content or access where reasonably necessary to enforce these rules, protect users or the platform, comply with law, or preserve data quality.
2. Directory, Listing, and Content Disclaimer
REDILA CORPORATION platforms operate as directory, discovery, information, media, and related digital platforms. Business listings, vendor listings, public-information profiles, events, articles, and other content may be submitted by business owners, authorized representatives, contributors, third-party data providers, or originate from legacy directory information compiled from sources that were publicly available at the time.
Certain Philippines.tv directory records are legacy records created during the earlier development and operation of the platform. Historical Site Manager records confirm directory imports by December 2015. The precise date on which the underlying historical collection activity began has not been established and REDILA CORPORATION does not represent a date that it cannot verify.
The presence of a listing on a REDILA CORPORATION platform does not by itself mean that the business, organization, or person has claimed, verified, endorsed, approved, or confirmed the listing. An unclaimed or legacy listing may contain information that has changed over time.
While REDILA CORPORATION makes reasonable efforts to improve data quality, it does not guarantee the accuracy, completeness, reliability, availability, or timeliness of every listing or item of content. Users should verify important or time-sensitive information directly with the relevant business, organization, government source, or other authoritative source.
3. Legacy Publicly Sourced Directory Information
During the historical development of Philippines.tv, certain directory information was compiled from information that was publicly accessible at the time. Depending on the historical record, sources may have included publicly accessible business websites, business pages, public records, directories, or other publicly available sources. Historical collection may have involved manual and/or automated methods.
REDILA CORPORATION no longer conducts bulk web collection of business listings as part of its current directory-growth strategy. Current and future directory growth is intended to rely primarily on information submitted or managed by businesses and authorized representatives, listing-claiming and profile-management processes, authorized sources, and offerings such as the Free Basic AI Business Profile.
Where legacy directory information constitutes personal data, its continued processing remains subject to applicable Philippine data-protection law and the REDILA CORPORATION Privacy Policy. Public availability does not by itself mean unrestricted use is permitted.
This section is intended to describe REDILA CORPORATION's historical and current operating model accurately. The final legal wording, including whether historical automated collection should be described using any particular technical term, is subject to DPO and Philippine legal review.
4. AI-Assisted Search, Discovery, and Content
Certain REDILA CORPORATION platforms may use artificial intelligence, semantic search, retrieval systems, automated classification, or other technologies to organize, enrich, retrieve, summarize, or present directory and information content. Features may include Ask AiAi and other AI-assisted discovery experiences.
AI-assisted output is provided for informational and discovery purposes. It should not be treated as independent verification, certification, endorsement, professional opinion, or guarantee.
Search-result placement, inclusion in an AI-generated answer, or description by an AI feature does not mean that REDILA CORPORATION recommends, endorses, verifies, ranks, or guarantees a business, vendor, organization, product, service, public figure, or other listing unless expressly stated otherwise.
AI systems can produce incomplete or inaccurate output. Users should verify material facts, particularly contact details, prices, availability, legal or government information, election information, and other time-sensitive or consequential information.
5. Third-Party Automated Access, Search Crawlers, and AI Systems
Publicly accessible REDILA CORPORATION webpages may be visited, indexed, retrieved, or otherwise accessed by third-party automated systems, including conventional search-engine crawlers, AI-enabled search systems, AI agents, and other automated services.
Different automated systems may access public content for different purposes, which may include indexing, search and discovery, real-time retrieval, or other uses determined by the third-party operator. REDILA CORPORATION does not control the independent processing practices of third-party operators.
REDILA CORPORATION may use technical and contractual measures to permit, restrict, rate-limit, monitor, or block automated access where appropriate for security, privacy, platform integrity, intellectual-property protection, service availability, or compliance with law. Such measures may differ by type of automated access or stated purpose.
Where publicly displayed information constitutes personal data, REDILA CORPORATION will consider applicable data-protection obligations in determining what information is made public and what safeguards are appropriate. The final scope of any notice, terms, or technical controls governing third-party AI and crawler access is subject to DPO and Philippine legal review.
6. Third-Party Services, Websites, and Listings
REDILA CORPORATION platforms may contain links to or information about independent businesses, websites, products, services, payment providers, advertisers, affiliates, and other third parties. These third parties operate independently and are responsible for their own products, services, content, terms, and privacy practices.
Unless expressly stated otherwise, REDILA CORPORATION is not a party to agreements or transactions conducted directly between users and independent listed businesses.
7. Intellectual Property
REDILA CORPORATION branding, platform design, original text, graphics, software, databases, compilations, and other protected materials are owned by REDILA CORPORATION or used under applicable rights or licenses. Nothing in this Legal Center transfers ownership of third-party trademarks, business names, factual business information, or content owned by others.
Businesses and contributors retain rights in content they submit, subject to permissions reasonably necessary for REDILA CORPORATION to host, display, reproduce, format, distribute, promote, and technically process that content in connection with the service.
8. Data Privacy Notice
REDILA CORPORATION respects data-subject rights and processes personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, applicable National Privacy Commission issuances, and other applicable laws.
- Right to be informed.
- Right to access.
- Right to object.
- Right to correction or rectification.
- Right to erasure or blocking.
- Right to damages where provided by law.
- Right to data portability where applicable.
- Right to lodge a complaint with the National Privacy Commission.
The REDILA CORPORATION Privacy Policy contains the more detailed description of processing activities and request procedures.
9. Cookies, Analytics, and Platform Technologies
REDILA CORPORATION platforms may use cookies and similar technologies for essential functionality, security, preferences, analytics, performance, and other disclosed purposes. Cookie controls may be available through browsers or platform settings. Disabling certain technologies may affect functionality.
10. Listing Accuracy, Claiming, Correction, and Retirement
REDILA CORPORATION may maintain claimed and unclaimed directory listings. Claiming or managing a listing does not imply that REDILA CORPORATION independently guarantees every statement submitted by the claimant.
Business owners and authorized representatives may request correction of inaccurate information or use available claiming and listing-management features. REDILA CORPORATION may request reasonable proof of identity, ownership, affiliation, or authority before making material changes.
REDILA CORPORATION may correct, update, retire, de-index, remove, or otherwise manage listings where appropriate for accuracy, duplicate management, legal compliance, platform integrity, or other legitimate purposes. Duplicate consolidation or retirement is a controlled source-data action and does not alter the historical record of the original DB ID.
11. Content Removal and Data Requests
A person who believes that a listing or content is inaccurate, infringes rights, contains personal data requiring review, or should otherwise be corrected or removed may submit a request.
- Name of the business, organization, individual, or content concerned.
- Listing URL or other location of the content.
- Description of the requested correction, objection, or removal.
- Supporting documentation reasonably demonstrating identity, ownership, authority, or the basis of the request.
- Contact information for follow-up.
Listing correction and content-removal requests: removal@redila.com
Personal-data and privacy requests: dpo@redila.com
REDILA CORPORATION may request additional verification and will evaluate requests under applicable law, the Privacy Policy, and the circumstances of the record.
12. User-Generated Content and Reviews
Some REDILA CORPORATION services allow reviews, ratings, comments, articles, images, or other user-generated content. Contributors are responsible for ensuring their submissions are truthful, lawful, relevant, and do not violate the rights of others.
- Materially false or misleading information.
- Harassment, abuse, defamation, threats, or unlawful discrimination.
- Promotion of unlawful activity or fraud.
- Violations of intellectual-property, privacy, publicity, or other legal rights.
- Spam, malicious content, or attempts to manipulate platform systems or rankings.
13. Public Information, Government, Election, and Political Content
Certain REDILA CORPORATION platforms may publish publicly available information concerning government agencies, public institutions, public officials, candidates, political parties, elections, public records, or related civic information.
Such information may be sourced from public records, government publications, official announcements, authorized submissions, or other publicly available sources. Unless expressly stated otherwise, presence, ranking, retrieval, or AI-assisted presentation does not imply endorsement, support, opposition, affiliation, or partnership.
Where personal data is involved, processing remains subject to applicable privacy law and the REDILA CORPORATION Privacy Policy.
14. Advertising, Sponsored Content, and Affiliate Relationships
REDILA CORPORATION platforms may contain paid listings, advertising, sponsored placements, sponsored content, promotional campaigns, or affiliate links. Where practicable and appropriate, paid or sponsored material will be identified or presented in a manner intended to distinguish it from ordinary directory or editorial content.
Payment for advertising or promotional exposure does not constitute a guarantee of business quality, performance, customer satisfaction, or endorsement by REDILA CORPORATION.
REDILA CORPORATION platforms may also display promotional content for REDILA CORPORATION and its ecosystem properties in advertising inventory that is not occupied by a third-party advertiser. Such house promotions are temporary uses of unsold advertising inventory and do not represent third-party paid sponsorships unless expressly identified as such. REDILA CORPORATION may replace such house promotions when advertising inventory is purchased or otherwise allocated.
15. Limitation of Liability
To the fullest extent permitted by applicable law, REDILA CORPORATION shall not be liable for indirect, incidental, special, consequential, or similar damages arising from use of or reliance on REDILA platforms, third-party services, directory information, AI-assisted output, platform downtime, or user-generated content.
Nothing in this Legal Center excludes or limits liability, consumer rights, privacy rights, or remedies that cannot lawfully be excluded or limited.
16. Refunds and Paid Services
Purchases of REDILA CORPORATION digital services are governed by the REDILA CORPORATION Refund Policy and any service-specific terms presented at purchase. Nothing in this Legal Center or the Refund Policy limits mandatory consumer rights or remedies under applicable law.
17. Policy Updates
REDILA CORPORATION may update this Legal Center to reflect changes in law, regulation, platform functionality, technology, business practices, or ecosystem services. Updates will be posted with a revised 'Last Updated' date. Additional notice will be provided where required by applicable law.
18. Contact Information
REDILA CORPORATION 8 Aries Street, Villa Ernesto Subdivision Gusa, Cagayan de Oro 9000 Misamis Oriental, Philippines Phone: 0945.398.8668
Data Protection Officer Email: dpo@redila.com
Content Removal / Listing Correction Requests Email: removal@redila.com
Customer Support Email: support@redila.com
